Privacy Policy
Introduction and Scope of Our Privacy Policy
Your privacy is important to Main Street Ministry and its affiliates (collectively, “Main Street Ministry,” "MSM," "we," “our,” "TAGS,"" "MyTAGS," "TAGS Team," "TAGS Program,""TAG Warrior," "TAGS Warriors,""TAGS leader," or “us”). To provide our services to you, we need to collect, store, use, and disclose some of your personal information.
We have developed this privacy policy (the “Privacy Policy”) to inform you of how we may collect, use, and disclose your personal information. This Privacy Policy applies to Main Street Ministry, the Main Street Ministry, and MyTAGS websites, the TAGS Program, and all related mobile apps, e-commerce shops, social media apps, desktop apps, and software services (collectively, the “Platform”), any services offered by us (“Services”), and to any program, event, or joint venture Main Street Ministry participates in. In this Privacy Policy, “you” and “your” mean you, provided you have created an account on the Platform, provided any information to us, or applied for, enrolled in, or used any Services.
Privacy Policy - General
We will only collect, use, and disclose your personal information where we have a lawful basis for doing so. Usually, this will require that we obtain your informed and express consent for the collection, use, and disclosure of your personal information for a particular purpose. However, your consent is not required where the collection, use, or disclosure of personal information is reasonable and required for Main Street Ministry to comply with a legal obligation.
Common Privacy Policy Questions
How do we use and share the personal information we collect?
Main Street Ministry may use the personal information you provide for such purposes as allowing you to set up a user account and profile that you may use to interact with the Services, improving the content of the Services, and research and development to support new products and advance the field of trauma recovery, anxiety relief, and grief healing.
Information about our users is an integral part of our business. We use your personal information to provide you with: the information you request, customized learning and support tools and resources, the Platform, and the Services, and to help us develop new Services that meet your needs, all in a manner consistent with this Privacy Policy.
We do not share your personal information with third-party marketers.
We will use personal information you provide only for purposes consistent with the reason you provided it.
When we temporarily provide personal information to companies that perform services for us, we require those companies to protect the information in the same manner as Main Street Ministry. These service companies may not use your personal information for any other purpose than the reason you provided it to Main Street Ministry.
We may share such information with third-party research partners in an aggregated form as part of a segment of users or in a de-identified form, but we would not share such information in a manner that specifically identifies you.
The Services may contain links to other sites. We provide these links for your convenience and reference, but we do not review, control, or monitor the privacy practices of websites operated by others. Main Street Ministry is not responsible for the privacy policies or practices on other sites. When linking to another site, you should read the privacy policy stated on that site. We are not responsible for the performance of websites operated by third parties or for your personal or business dealings with them. Therefore, whenever you leave this website, we recommend that you review each website’s privacy practices and make your own conclusions regarding the adequacy of these practices.
We neither rent nor sell your personal information to anyone for their own use; however, we may provide aggregate or anonymous information to third parties for research purposes, by license or otherwise, provided there is not a serious possibility that an individual could be identified through the use of that information, alone or in combination with other information. By providing your phone number and email address to us, you expressly consent to receive texts and emails from us. You may unsubscribe from this service at any time.
Text Messaging Policy
We may use text or email to communicate with you, to send information that you have requested, or to send information about other products or services developed or provided by us or our partners. Message frequency varies, and data rates may apply. For text, you can opt-out by replying STOP.
Do I have choices regarding Main Street Ministry’s use of my personal information?
Yes, you have certain choices relating to your personal information we collect and use. You may request that we provide you with access to the personal information that we hold about you. You may ask us to correct any errors or delete any of the information we have about you. Main Street Ministry notes, however, that your ability to exercise these choices is not absolute. In some circumstances (for example, if the information is protected by legal privilege or if the information was collected for an investigation or legal proceeding), we may be permitted to or obliged to deny such requests. In addition, to protect your privacy and the privacy of others, we may have to verify that you are who you say you are before we can give you access to, change, or remove information about you.
We may retain your personal information for as long as your Services account is active or as long as we are legally permitted or obligated to retain it to comply with our legal obligations, resolve disputes, and enforce our agreements.
You can remove or change content or information that you have posted on the Platform on your account and profile through the Platform or you can ask us to remove it by emailing info@mainstreetministry.com. Even after you remove information from your account or profile, copies of that information may remain viewable elsewhere, if there are legal reasons why we may need to retain it. Removed and deleted information may remain on backup media for a period of time prior to being deleted from our servers.
If you ever decide to delete your MyTAGS account, please email info@mainstreetministry.com from the email address used on your MyTAGS account. Main Street Ministry will terminate your account within 7 working days of receiving the request. Notwithstanding the foregoing, we will retain information as required by applicable law and we will not delete any information that has already been aggregated or anonymized.
Privacy Policy Revisions
This Privacy Policy was last revised on January 28, 2025. Main Street Ministry reserves the right to and may change this Privacy Policy at any time and for any reason. We encourage you to review this Privacy Policy each time you visit the website. If we make a significant change to our Privacy Policy, we will post a notice on the homepage of our website for a period of time after the change is made.
That was a lot! Questions? Need to chat?
Main Street Ministry always welcomes outreach from our community. You can contact us to ask questions, raise concerns, or exercise choices relating to this Privacy Policy by emailing info@mainstreetministry.com. We will make every reasonable effort to answer your questions or resolve concerns.